Field Sales Account Executive; Luxury Consignment Executive​/West LA

About The Role

Our team at The Real Real is growing, and we’re seeking experienced sales professionals to drive consignment business. As a Luxury Consignment Executive (LCE), you’ll play a vital role in Outside Sales—acquiring luxury items from clients and building both new and repeat business within your assigned territory. This role is ideal for someone who is customer-focused, self-motivated, and thrives in a quota-driven, in-home appointment sales environment.

• Client Outreach: Engage new and existing clients through daily outreach and in-home appointments to drive consignment activity. Develop and execute creative networking and outreach strategies to attract new consignors and foster repeat business.

• Lead Generation & Conversion: Proactively build pipeline by sourcing new leads, reactivating lapsed clients, and converting marketing-qualified leads into consignors. Leverage Salesforce CRM to effectively manage a book of business.

• Sales Performance: Consistently meet or exceed monthly quotas by driving key performance metrics and contributing to overall revenue growth.

• Consignment Procurement & Logistics: Acquire luxury consignment items from clients and oversee the end-to‑end coordination of item pickup and shipment to The Real Real’s e‑commerce centers.

• Client
  
  Experience:
  
  Deliver a high‑touch, white‑glove experience throughout the consignment process to ensure client satisfaction, trust, and long‑term engagement.

• Contract Management & Client Consultations: Clearly present and review consignment contracts, establish pricing expectations using internal tools and luxury market expertise, and guide clients through each step of the process.

• Cross‑Functional
  
  Collaboration:
  
  Partner with Retail teams to support sales growth and collaborate closely with the Consignor Relations team to proactively address and resolve client concerns.

• Field Work: Spend the majority of time—over 70%—in the field, cultivating client relationships and securing consigned items through personalized, in‑home appointments.

Minimum Requirements

• 3+ years of proven success in performance‑driven direct sales roles, with a consistent track record of meeting or exceeding targets.

• Exceptional ability to build rapport, earn trust, and communicate effectively regarding high‑value goods / services with discerning clientele.

• Highly motivated, results‑oriented, and comfortable operating independently in a fast‑paced, field‑based environment.

• Strong relationship‑building, organizational, and problem‑solving skills; excellent verbal and written communication; proficient in Salesforce (or similar CRM).

• Able to commit to a 40‑hour workweek with occasional off‑hours; must reside in the assigned territory, possess a valid driver’s license (except in Manhattan, Brooklyn, and Chicago markets), maintain compliant insurance and driving record, and lift up to 25 lbs as needed.

• Willing and able to travel more than 70% within the designated market.

Preferred Requirements

• Prior experience in selling luxury goods and/or high‑end services.

• Established book of business with existing client relationships.

• Strong understanding of fashion trends and the luxury market.

• Base salary plus uncapped commission

• $2,750/month commission - top performers earning over $5,000/month

• Annual Elite Club Trip for top performers

• Monthly sales competitions (i.e. cash | prizes | site credit)

• Employee Stock Purchase Plan

• 401K with Company Match

• Medical, Dental & Vision Insurance

• Paid Parental Leave

• 9 Paid Company Holidays

• Flexible Time Off (With Manager Approval)

• Find out more about our Benefits here.

The expected salary range for this role is $60,000.00-$65,000.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The Real Real is the world’s largest online marketplace for authenticated, resale luxury goods,…