Automotive Parts Counter Jeep

Join to apply for the Automotive Parts Counter Jeep role at Empire Automotive Group

This range is provided by Empire Automotive Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$55,000.00/yr - $80,000.00/yr

Empire Automotive Group Chrysler Dodge Jeep of West Islip:
Auto Parts Counter

We are seeking an experienced Auto Parts Counter Person to join our team. This role is ideal for a career‑minded, customer‑focused professional with a background in auto parts sales. Responsibilities include working closely with technicians to support store growth, providing excellent customer service, maintaining inventory, and processing orders accurately. The position offers a competitive salary, including commission‑based incentives. Physical stamina is essential, as the job involves lifting, squatting, and carrying heavy items.

We’re excited to share that in the coming months, Empire Automotive Group will unveil our brand‑new, state‑of‑the‑art service facility—a bold step forward in elevating customer care and expanding our operational capabilities to support continued growth.

• Oversees the parts sales process from start to finish.
• Communicates with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Reads and understands the parts catalog when looking up and speaking to specific parts.
• Answers phone calls and provides price quotes and other information to customers.
• Reviews body shop estimates to verify the parts ordered are correct, and all pricing is in line with the estimate.
• Provides high level service to both internal and external customers.
• Pulls/fills orders from stock and maintains weekly bin checks to ensure accuracy of stock.
• Handles heavy items, including lifting, squatting, and carrying.
• Assists parts team loading or unloading parts truck.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside sources and submits an emergency order, if necessary.
• Ensures all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.

• Dealership experience only.
• Eager to improve in a dynamic work environment.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures/amounts including discounts, interest, commissions, proportions, %, area, circumference, and volume.
• Excellent communication, interpersonal, and organizational skills.
• Understanding of the importance of listening and being empathetic.
• Strong work ethic with the ability to work in a fast‑paced, results‑driven environment.
• Experience providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction.
• Friendliness, enthusiasm, reliability, with a positive “team-player” attitude.
• Open to constructive feedback to improve performance and development.
• Flexible with work scheduling and availability to work weekends and holidays.
• Strong computer skills and familiarity with Reynolds & Reynolds systems.

The job descriptions and responsibilities above will be required but not limited to any other job‑related duties assigned by their supervisor. In a retail automotive dealership, nothing is more important than a satisfied customer. Come grow with us!

We are an equal‑opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Empire Automotive Group provides exceptional opportunities for any individual seeking to advance in the retail automotive industry. Empire has numerous operations throughout Nassau, Suffolk, Queens, Brooklyn, Westchester and New Jersey, featuring 18 different franchise brands, both import and domestic. We are the third-fastest…