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Sys Analyst-PACS

Job in West Islip, Suffolk County, New York, 11795, USA
Listing for: Catholic Health Services
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    IT Business Analyst, Systems Analyst, IT Support
Salary/Wage Range or Industry Benchmark: 62000 - 90000 USD Yearly USD 62000.00 90000.00 YEAR
Job Description & How to Apply Below
Overview

Catholic Health is one of Long Island’s finest health and human services agencies. Our health system has over 16,000 employees, six acute care hospitals, three nursing homes, a home health service, hospice and a network of physician practices across the island.

At Catholic Health, our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence-based practice to improve outcomes – to every patient, every time.

We are committed to caring for Long Island. Be a part of our team of healthcare heroes and discover why Catholic Health was named Long Island's Top Workplace!

Position Summary

The PACS & RIS Analyst is responsible for supporting the full imaging ecosystem across Catholic Health, including PACS/CPACS/VNA, imaging modalities, and the radiology Information system (RIS). This role provides day-to-day operational support, participates in integration and optimization efforts, and serves as the primary liaison between clinical users, IT teams, and vendor partners.

The analyst will support both practice and hospital imaging environments and will be involved in device calibration, modality and workstation integration, workflow troubleshooting, and radiology application build. The role includes participating in project planning, system design, build, testing, training, implementation, and ongoing support for both PACS and RIS.

The PACS & Radiant Analyst must understand imaging workflows end-to-end—including ordering, scheduling, image acquisition, interpretation, and result delivery—and work collaboratively with leadership to ensure stable, high-quality imaging operations.

Job Details Core Responsibilities
  • Serve as the primary on-site and remote support contact for PACS and RIS across physician practices and imaging departments.
  • Act as the bridge between clinical end users, the Melville IT team, and vendor partners for issue resolution and system enhancements.
  • Support the integration and configuration of imaging modalities, workstations, and associated hardware/software.
  • Coordinate and resolve issues related to image order management, workflow discrepancies, device performance, and system connectivity.
  • Participate fully in the system lifecycle: planning, build, testing, training, implementation, optimization, and production support.
  • Perform local and remote device calibration and modality integrations in collaboration with clinical engineering and desktop support.
  • Troubleshoot workflow issues with a strong understanding of modality worklists, DICOM, HL7, and Epic Radiant imaging build.
  • Application & Workflow Responsibilities
  • Adhere to established standards for build, naming conventions, numbering, and security classifications.
  • Document specifications, workflows, and operational procedures for both PACS and RIS.
  • Investigate and validate end-user workflow needs and translate them into system requirements.
  • Collaborate with team members and vendors to create and execute implementation and upgrade plans.
  • Support clinical staff in documenting workflows, identifying issues, and improving operational efficiency.
  • Gain and maintain required Epic certifications (including Epic Radiant) and vendor system competencies.
  • Develop deep understanding of radiology practice operations, policies, and regulatory requirements.
  • Go-Live & Support Responsibilities
  • Actively participate in go-live and post-go-live activities, including training, issue triage, follow-up communication, and system adjustments.
  • Be available to work flexible hours, including all shifts during go-live and planned maintenance events.
  • Participate in leadership and project meetings as needed.
  • Provide clear, timely communication across all involved teams and departments.
  • Ensure…
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