Data Center Technician

Job Description

As a skilled technician on a wide range of data center systems, you understand which issues to escalate to the appropriate internal OCI groups. You perform repairs, installation and monitoring for your data center spaces. You understand all aspects of the equipment you support and you keep learning to drive performance improvement of the hardware. You know how to take action when appropriate and escalate when required.

You are able to take direction when it is given, paying attention to all details involved. You are expected to improve current processes and introduce automation with aim towards simplification.

Show professionalism on your daily data center routine activities for a shift in a 24/7/365 working environment.

Be able to work on a shift schedule that rotates (4 days a week, 10‑hour shifts). Includes weekends and holidays.

Be punctual in arriving for shifts on time and provide proper handover reports after shift to the next team member(s).

Receive/ship data center equipment as needed.

Install, remove, troubleshoot hardware in data centers racks without disturbing other hardware and critical infrastructure on site.

Maintain asset inventory and update internal application as needed.

Be accessible via cell phone and willing to work on‑site emergency as needed.

Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.

Act within Service Level Agreements (SLA) on the tickets assigned to you in your space.

• 4+ years working in an IT environment.
• Troubleshooting experience on GPU servers, networking devices and IT equipment.
• Inventory management experience. Ordering, receiving and shipping server parts.
• Ability to prioritize work based on business needs and urgency.
• Ability to communicate and write effectively in both verbal and written communication mediums.
• Experience taking on-call shifts and ability to respond to critical events as needed.
• Experience escalating issues to Sr. onsite staff and management as needed.
• IT Hardware Concepts knowledge:
• BICSI certs a plus
• Linux/Unix
• Boot Process
• GRUB/LILO
• File Systems
• Network Device configuration
• Directory Structure

• 4-year or 4-year degree or relevant work experience.
• 4+ Years of Data Center Experience.
• Linux administration knowledge/Ability to run Linux commands.
• Data center networking knowledge.
• Experience in Data Center Infrastructure projects.
• 1 year+ experience in Structured Cabling Copper/Fiber and testing of cables.
• 1 year+ experience in Cooling and Electrical systems concepts inside the data center.
• Experience in repairing and working on Sun servers is nice to have but not required.

Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only:

US:
Hiring Range in USD from $32.84 - $67.88 per hour; from $68,300 - $141,200 per year. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre‑tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off:
  Flexible Vacation is provided to all eligible employees assigned to a salaried (non‑overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three…