Xfinity Retail Sales Consultant

Xfinity Retail Sales Consultant – Comcast

Join to apply for the Xfinity Retail Sales Consultant role at Comcast.

We drive innovation to create the world’s best entertainment and online experiences.

Salary: $22.74+ hourly ($15.05/hr base rate + $1333/month targeted commission)
$1000 sign‑on bonus
Uncapped commission, 4‑day work week, day‑one benefits, courtesy TV & Internet.

• Great Places To Work has named Comcast NBCUniversal one of its ‘100 Best Companies To Work For’.
• Comcast is a Top Company in the U.S. on Linked In for the sixth time.
• Comcast is named a top 20 company on Diversity Inc’s ‘Top 50’ list.

As the largest network in America, Comcast is a Fortune 40 industry leader that invites you to fast‑forward your career.

• Work directly with customers in a retail location, evaluating their potential product needs and making appropriate recommendations.
• Provide outstanding customer service with all customer interactions.
• Help customers interpret and clarify their account statements and pay their bills in the store.
• Solve customer issues, answer questions, assist with accounts, upgrade services, and process requests.
• Provide expert‑level understanding for customers and Comcast products and services.
• Maintain detailed sales product knowledge, including competitive information.
• Contribute to a fun and competitive environment and connect our products and services to customers’ everyday lifestyles.

If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, this is a career with no limits.

• Understand and apply our Operating Principles.
• Own the customer experience – think and act in ways that put our customers first.
• Be an enthusiastic learner, user, and advocate of our game‑changing technology, products and services.
• Win as a team – make big things happen by working together.
• Be an active part of the Net Promoter System.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what’s right for employees, customers, investors, and communities.

• High School Diploma or equivalent.
• 2–5 years of related experience, preferably consumer electronics or wireless retail sales.
• Ability to work a flexible schedule including evenings, weekends, holidays, variable schedules, and overtime as needed.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25‑pound boxes and stand and move about the store constantly.

• Day‑one benefits – medical, dental, and vision coverage, Comcast XFINITY courtesy services, discount tickets to Universal Resorts, paid parental leave, tuition reimbursement up to $8,000, paid time off, and a 401(k) savings plan with up to 6% matching.
• …and much more

This information indicates the general nature and level of work performed by employees in this role. It is not a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

Comcast is an equal‑opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Customer‑focused, workplace organization, persuasion, teamwork, technical knowledge, self‑motivation, communication, resilience, critical thinking, problem solving, professional integrity.

Base Pay: $15.05 per hour.
Total Target Compensation: $22.74 USD per hour.
Application window: 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

High School Diploma / GED.

None required.

2–5 Years.

Associate

Full‑time

IT Services and IT Consulting, Technology, Information and Internet, Telecommunications.

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