Lead Case Worker SL

Department: Advocacy Center (Salt Lake County)

Location: Advocacy Center and West Jordan Shelter

Category: Full time (40 hours per week)

FLSA Status: Non-exempt

Pay: $24.00 – 26.00 per hour, DOE.

Schedule: Generally, Monday – Friday business hours, but flexibility is required to meet with clients according to their availability. The schedule is five (8-hour) shifts per week. Start and end times could range from 800 – 1000 am (start times) and 400 – 700 pm (end times) based on personal preference and the current needs of the Advocacy Center.

The Lead Case Worker supervises Case Workers as they provide services to shelter residents and community clients. They lead and support Case Workers in assisting clients with the development of safety and action plans that foster self-sufficiency and independence. The Lead Case Worker supports the Advocacy Center Program Manager as needed to ensure efficient operation of the Advocacy Center.

This position must be fully trained as a Case Worker. Please see the Case Worker job description for additional information about Case Worker duties.

SVS is a survivor-centered organization where individuals impacted by domestic abuse and sexual violence can realize their own strength, courage, and resilience while on their path to an empowered future.

• Demonstrate regular and reliable attendance. The ability to arrive on time and work scheduled shifts is necessary to provide the required level of services to clients.
• Monitor and assist caseworkers with documentation in compliance with Family Violence Prevention and Services Act, Victims of Crime Act, and Violence Against Women Act confidentiality mandates.
• Maintain and build professional relationships with community partners to enhance referral process/resources for clients.
• Educate clients on housing programs they may qualify for with SVS and gather required eligibility documentation and provide guidance on housing rights.
• Adhere to the mandatory reporting requirements when working with families to ensure the safety and well-being of their children.
• Attend weekly residential and case management meetings to collaborate with the shelter and clinical teams regarding updates on client safety/progress and departmental/organizational goals.
• Monitor program-funded housing projects to track performance, verify eligibility, and ensure adherence to regulatory and contractual requirements throughout the project lifecycle.
• Supervise staff responsible for program administration, compliance monitoring, reporting, and other core duties associated with housing or community development programs.
• Manage housing contract compliance, such as HOME and TANF, with program requirements. This includes but is not limited to: ensuring compliance with contract requirements and participating in audits.
• Supervise the daily work/needs of Case Workers, such as approval of timesheets/schedule/PTO requests; and act as a mentor providing continuous feedback/guidance/tools/knowledge necessary for their success.
• Create agendas and meeting minutes for the biweekly department meetings; attending domestic violence related community meetings, and housing support meetings with the community.
• Provide direct services to community clients and shelter residents who are survivors that need help navigating resources. Deliver individualized advocacy services that recognize and center each client’s cultural identity, values, and lived experiences; and apply culturally responsive practices to ensure all services and recommendations align with their unique cultural framework.
• Assume responsibility for resolving client questions/concerns at the Advocacy Center.
• Provide clients with case management services, including but not…