Receptionist, Administrative​/Clerical

Receptionist at H&R Block

Our Company

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

A Typical Day

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs have been met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Ability to work flexible schedule and/or in multiple locations.
• Experience in a fast‑paced customer service environment.
• Strong organizational and time‑management skills.
• Computer proficient with Microsoft Office.

Benefits

• Employee Assistance Program.
• Wellbeing program (Better You).
• Neurodiversity and caregiver support available.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan.

Legal EEO Statement

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We are committed to providing an inclusive and supportive work environment for all employees.