Financial Aid Administrator III, Departmental Scholarships

Overview

This administrator manages Purdue’s High Merit scholarships—including Trustees, Presidential, Emerging Leader, Indy Scholars, Lilly Scholars, Beering, Stamps, and departmental awards—and leads the High Merit Scholarship Appeal Committee, coordinating all merit appeals and assisting with appeal decisions. The role involves monitoring weekly COGNOS reports to spot any funds that haven’t paid out, resolving disbursement issues, and communicating with campus partners. As a key resource, the administrator supports partners with scholarship guidance, provides training, and shares policy updates.

Additionally, this position is part of the Division of Financial Aid counseling team, assisting students and families in person, by phone, email, and virtually, ensuring everyone receives clear and caring support throughout their scholarship journey.

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Education and Experience

Qualified Candidates Will Need

• Bachelor’s degree
• A minimum of four (4) years of customer service experience
• Ability to balance interruptions, perform multiple and varied tasks, and handle confidential information with discretion

Skills Required

• Strong writing, customer service, and communication skills and attention to detail

What Is Helpful

• Financial Aid and funds management experience, Microsoft Excel, and database/technical experience preferred

What We Would Like You To Know

• All new hires will be expected to follow Protect Purdue
• Purdue University will not sponsor employment authorization for this position
• A background check will be required for employment in this position
• FLSA:
  Exempt (Not Eligible for Overtime)
• Retirement Eligibility:
  Defined Contribution Waiting Period
• Benefit Statement:
  Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days

Career Details

• Career Stream:
  Professional 3
• Pay Band: S060
• Job Code #:

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