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Mortgage Paraplanner — Client-Focused Support & Compliance

Job in West Malling, Kent County, ME19, England, UK
Listing for: James Frank Associates
Full Time position
Listed on 2026-05-27
Job specializations:
  • Finance & Banking
    Financial Services, Accounting & Finance, Financial Consultant, Banking & Finance
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Our client, a leading business in the Financial Services industry, is seeking a Mortgage Paraplanner to join them on a full‑time, permanent basis.

Due to an exciting period, our client is looking for a Mortgage Paraplanner to join their team, working closely with the team and Director to ensure a high level of administrative support is maintained in line with the mortgage process, maintaining a high level of accuracy and attention to detail at all times in line with regulations.

The ideal candidate will have some form of Mortgage / Finance‑related administration experience, and be a diligent, proactive candidate with excellent customer service experience.

Key Responsibilities
  • Support the team of Advisors and Director with mortgage‑related research for clients, administration, suitability reports and client communication
  • Act as the first point of contact for any client or third‑party questions
  • Maintain a high level of industry and regulatory knowledge
  • Handle all compliance documentation
  • Ensure all data and information is maintained accurately on the in‑house system
  • Support with a combination of residential, commercial and BTL mortgages, through to completion
Key Experience
  • Previous experience in the Financial Services / Mortgage sector is advantageous, although not essential
  • Strong administrative experience, able to work both independently and as part of a team
  • Excellent communicator, confident working with colleagues, clients and third parties of all levels
  • Able to work in a regulated environment, maintaining the highest standards of accuracy and attention to detail at all times
  • Excellent written and verbal communication
  • Great attitude to work, keen to learn and progress

This is an excellent opportunity for a Mortgage Paraplanner to join a thriving business who are leaders in their field, experiencing an exciting period of change. You will be working closely with the Director, providing a high‑level of support whilst dealing with clients and third parties.

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