Schools IT Technician

Location

Hybrid / Kings Hill, Kent

£25,948.96 to £28,500 per annum

Permanent

Full time, 37 hours per week

Full (Clean) UK Driving Licence required. Willing to undergo Enhanced DBS check carried out by the company.

EIS is looking for a dedicated Schools IT Technician to play a key role in delivering high‑quality IT support to schools and academies. This is an opportunity to make a meaningful impact, supporting education environments with reliable, secure and effective technology.

• Managing school IT infrastructure to ensure systems remain secure and effective.
• Supporting the resolution of incidents, including complex networking, Windows Server and device issues.
• Working closely with school staff and leaders to understand needs and provide professional IT advice.
• Preparing technical information and documentation to support incident resolution and decision making.
• Supporting classroom technology including touch panels, smartboards, projectors and visualisers.
• Working with third‑party providers on behalf of customers to ensure services meet requirements.
• Highlighting IT risks and recommending appropriate mitigation steps.
• Providing remote support when not on site, ensuring timely updates and accurate records.

• Proven experience in troubleshooting networking, Windows Server and user device issues.
• Strong problem‑solving skills and resilience in a fast‑paced environment.
• The ability to build constructive relationships with customers and stakeholders.
• Excellent communication skills, including clear written and verbal communication.
• A proactive, solutions‑focused approach with strong attention to detail.
• Experience supporting classroom technology and school‑specific systems such as SIMS or Arbor.
• Understanding of ITIL principles and service delivery standards.

• Salary of £25,948.96 to £28,500 per annum.
• 25 days annual leave, increasing with length of service.
• Birthday Day Off.
• One Concessionary Day off during the Christmas Period.
• Life assurance cover (4x salary).
• Pension scheme with 4% employer contribution.
• Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme.
• Volunteer days and access to a comprehensive wellbeing programme.
• Tailored development support with real opportunities to progress.
• Access to Learning & Development opportunities via our CSG Academy.

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds. As a member of Inclusive Employers with Silver Accreditation, we are actively building an environment that supports inclusion, flexibility and belonging for all colleagues. We are committed to providing reasonable adjustments throughout our application and interview process;

please let us know if you require any.