Healthcare Quality & Regulatory Compliance Advisor

We have an exciting opportunity for you to join our team as a Healthcare Quality & Regulatory Compliance Advisor.

Who we are: Fed Ex is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve.

We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

Working hours: 37.5 hours per week

What you will be doing:

• Provide guidance and support to internal and external customers regarding the effective management of business healthcare quality assurance and support regulatory compliance.
• Plans, organizes, and directs the quality management processes and systems.
• Provide Quality guidance, support, and advice to internal stakeholders.
• Provide Quality guidance, support, and advice to external customers, vendors and regulatory bodies.
• Perform functions utilizing electronic quality systems with an understanding of regulatory requirements.
• Identify, manage and perform continuous improvement projects to ensure customer satisfaction and business continuity.
• Performs or reviews deviation investigations and CAPAs.
• Performs or reviews Quality Agreements and Supplier Qualifications.
• Performs training included but not limited to GDP, IATA and CEIV certifications.
• Performs other duties as assigned.

Minimum Education:

Bachelor’s degree/equivalent in healthcare quality or safety, transportation, business, information systems, computer science, science or other scientific or quantitative discipline.

Minimum Experience:

Five (5) years’ minimum experience required in pharma quality in manufacturing, laboratories or distribution or closely related experience and including experience in business, transportation, logistics or supply chain management. Deviation experience.

Knowledge, Skills and Abilities:

Proficient Office 365 skills required.

Strong basic management, human relations, project management, analytical and communication skills required. Ability to train, communicate and present clearly, both orally and written to all business levels.

Must be able to collaborate with business areas, customers, vendors, systems users, and technical developers.

Knowledge in European regulatory compliance.

Lean/Six Sigma training preferred.

Job Conditions:

Business travel required;
Fluent in English and any other European language is a plus.

Additional Details:

This position will require some travel for vendor visits, site investigations and certifications.

What do you bring with you:

• Be a great team player
• Be able to complete all required training
• Be able to communicate effectively, in a fast-moving environment
• Have excellent eye for detail and be able to make quick, accurate decisions

• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (
  * applicable for Fed Ex positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• Fed Ex is one of the worlds most admired companies and trusted brands year after year

Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At Fed Ex, diversity, and inclusion happens because we do it together.

Fed Ex in the UK is Disability Confident ‘Committed’.

Fed Ex…