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Shop Assistant

Job in Kings Hill, West Malling, Kent County, ME19, England, UK
Listing for: Sue Ryder
Part Time position
Listed on 2026-06-07
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail & Store Manager, Retail Support, Merchandising
Salary/Wage Range or Industry Benchmark: 12.71 GBP Hourly GBP 12.71 HOUR
Job Description & How to Apply Below
Location: Kings Hill

Overview

Sunday Shop Assistant

Sue Ryder Charity shop, 3A Liberty Square, Kings Hill, West Malling ME19 4AU

6.5 hours per week over 7 days

£12.71 per hour + rewards & benefits

Be there when it matters. Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin.

Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people s homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.

We have a much-loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you ll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running.

We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don t expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day, Boxing Day and New Years Day off.

We are a small boutique-style store where we are inundated with high quality donations. You will always find something stunning, unusual and unique here. Set amongst a small precinct of shops, we are a small boutique-style store where we are inundated with high quality designer brand stock. You will always find something stunning, unusual and unique here.

Responsibilities
  • As our new Shop Assistant, you will help us to create a well-presented shop where customers get great service. You will sort and size stock and be on hand to help customers with their purchases. Remember that you could often be moving stock – which may involve lifting heavy goods or furniture.
  • To help maximise donated income through proactive stock generation, optimum pricing, processing stock to agreed levels and stock planning.
  • Set high standards of merchandising and housekeeping, ensuring you and your colleagues’ health and safety is a priority.
  • Manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
  • Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives.
Minimum

Essential Criteria
  • Customer Service Experience
  • Cash Handling/Till work
  • Basic IT skills (emails/instant messaging/video calls)
  • Organisational Skills
  • Lone working experience
Desirable Criteria
  • High street retail/leisure/hospitality background
  • KPI and target experience
  • Team Player
  • Merchandising/Stock rotation
Benefits
  • 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
  • Company pension scheme
  • Staff discount with thousands of retailers
  • Refer a Friend scheme - £250 payment
  • Enhanced maternity, paternity and adoption pay
  • Enhanced sick pay
  • Electric Vehicle Scheme
  • Healthcare Cash plan, to claim back costs of routine healthcare
  • Death in Service benefit
  • Staff discount of 10% on new goods online ryder.org
  • Structured induction programme and learning and development opportunities
  • Access to Employee support programme
  • And lots more. Please visit our careers website for the full list.
Additional Information

Closing date: 15th June

Interview date: 23rd June

If you want more than just a job, we want you. Join the team and be there when it matters.

https://(Use the "Apply for this Job" box below).-ryder

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome…

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