Sales Administrator

Sales Administrator Annual Salary: £26K-£30K DOE

Location:

Sevenoaks Job Type: Full-time Join a great client of ours as part of the Sales Administration & Support team, where you will play a crucial role in enhancing the sales process and customer experience. This position is ideal for individuals who are keen to advance their career within a company that values internal promotion and employee growth. Day-to-day of the role:
Answer customer calls and emails, providing detailed information and building engagement. Qualify inquiries to assess customer needs and book surveyor visits accordingly. Ensure a professional and friendly customer experience from the first contact. Assist surveyors by preparing and calculating quotes based on their measurements and recommendations. Send quotes to customers in a timely and professional manner. Follow up with customers via phone and email to encourage order placement.

Accurately update customer details, sales progress, and appointment schedules in the CRM system. Maintain spreadsheets and records to ensure sales data is organised and accessible. Support the sales team with general administrative tasks to improve efficiency. Track outstanding quotes and proactively contact customers to drive conversions. Provide ongoing support to customers, addressing any concerns or questions. Guide and support customers in the showroom, providing advice and ensuring a high level of service.

Required Skills &

Qualifications:

Excellent communication and interpersonal skills. Strong organisational skills and attention to detail. Proactive and able to work independently as well as part of a team. Experience in a sales or customer service role is preferred. Proficiency in using CRM systems and Microsoft Office. Ability to work flexible hours, including at least 2 Saturdays per month. Benefits: 28 days paid holiday (including bank holidays).

Onsite car parking. Staff discounts on all products. Fantastic facilities with a good social atmosphere. Regular social team events. Company Pension Scheme. Great career growth opportunities as part of a larger group of companies. If this role is of an interest, please apply right away.