Receptionist, Administrative​/Clerical

Overview

Join the H&R Block team as a Seasonal Receptionist / Client Service Professional in West Memphis, AR. Help clients make confident, informed decisions while supporting the firm’s high‑performing culture.

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the appropriate tax professional.
• Schedule appointments per client preferences.
• Ensure all client needs are met during service, both in person, over the phone, or virtually.
• Maintain office cleanliness and organized resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Previous customer service experience.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.
• Experience working in a fast‑paced environment.
• Ability to multi‑task and strong customer service skills.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You.
• Neurodiversity and caregiver support available.
• Various discounts on everyday items and services.
• Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.