Front Desk Agent

The opportunity

Delaware North Gaming is looking for friendly, outgoing, and customer-service focused a full-time Front Desk Clerks to join our team at Southland Casino in West Memphis, Arkansas.

$15.00 – $17.00 / hour

Information on our comprehensive benefits package can be found at

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

• Provide excellent customer service
• Greet and register guests via a centralized registration system
• Coordinate with housekeeping department as needed
• Cash handling and accountability; maintain accurate paperwork as it relates to front office operations
• Check and balance the daily figures, post room and tax charges on guest accounts

• Good interpersonal communication skills in person and by phone
• Must be able to multitask, function in a professional manner under pressure from guests and supervisors
• Front desk or similar experience preferred
• Previous customer service experience required
• No experience or diploma required

• Stand and walk for extended periods of time

• 8hr shift
• Evenings
• Holidays
• Weekends