Housekeeping Lead

The opportunity

Delaware North Gaming is seeking a full-time Housekeeping Lead to join our team at Southland Casino in West Memphis, Arkansas. As a Housekeeping Inspector, you are responsible for overseeing the total cleanliness of all rooms.

$16.00 – $18.00 / hour

Information on our comprehensive benefits package can be found at

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

• Coordinates all daily activities and plans for sufficient staffing to clean guest rooms and public areas.
• Inspects guest rooms and public outlets daily to ensure the quality assurance program is being followed.
• Acts on assignments received from the Housekeeping Supervisor.
• Prepares the weekly inventory, checks in all supplies, and reports any discrepancies.
• Informs the Housekeeping Supervisor of needed supplies and creates purchase orders as needed.
• Keeps the Housekeeping Supervisor informed of pertinent information about the department.
• Assists in the direct training program of the new housekeeping employees.
• Completes the daily housekeeping report.
• Follows up to ensure all maintenance requests are handled in an efficient manner for guest rooms and department equipment.
• Provides for a safe work environment by following all company safety and security policies and procedures.
• Will perform cleaning duties on slower days or when staff shortages occur.

• Previous housekeeping experience.
• Previous experience in a hotel environment preferred.
• Previous commercial cleaning and/or guest service experience preferred.
• Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools, and fixtures.
• Ability to work quickly under pressure.
• Ability to follow directions and instructions.
• Ability to read in English and ability to print and speak simple sentences.
• Ability to make simple addition and subtraction calculations.
• No high school diploma or GED required.
• Must be at least 21 years of age.

• Frequent walking and standing for the entire length of the shift.
• Frequent climbing of stairs, bending, stooping, reaching, kneeling, and carrying.
• Use of hands to operate cleaning equipment and complete scrubbing/washing duties.

Days
Holidays
M-F
Evenings as needed
Weekends
8hr shift
OT as needed

Source:
Hospitality Online