Pet Services Lead
Listed on 2026-10-06
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Retail
Retail Associate/ Customer Service, Retail Support, Merchandising
Pet Smart’s Experience Lead (Retail Customer Service Lead) plays a key role in delivering outstanding pet-parent service while upholding our mission and values. This position supports loyalty initiatives, drives customer engagement, and ensures store cleanliness, safety, and merchandising standards.
The role includes supervising associates during shifts, coaching, and facilitating smooth daily operations with a focus on pet adoptions, live sales, and events.
This posting is for the Pet Services Experience Lead role at Pet Smart, based in West Mifflin, Allegheny County, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Pet Services Experience Lead role in the description above.
We appreciate your interest in this position.
Join Pet Smart and contribute to our ongoing work.
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