Office Manager

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Training & development
• Vision insurance

Northeast Appliance is located in West Monroe, LA. We sell and service residential appliances in North LA. Position is located at 901 Cypress Street West Monroe, LA 71291

This position is right for you if you are self‑motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

• Receive incoming calls in professional and courteous manner
• Complete work orders, return customer calls, and respond to customer complaints
• Perform other duties as needed which may include cross‑training in related positions
• Creating invoices and submitting to customers and warranty companies
• Contacting customers & warranty companies to obtain payments
• Posting customer payments by recording checks, and credit card transactions
• Updating receivables by totaling unpaid invoices
• Maintaining records of invoices, debits, and credits
• Keeping organized and detailed documentation of all correspondence with customers
• Handling customer disputes in regard to payments or invoicing

*** Please ensure your resume is updated prior to applying***

• Minimum two years admin experience
• 1+ years billing / invoicing experience
• Strong written and verbal communication skills
• Detail‑oriented with strong data entry skills
• Positive Attitude
• Team player who can work independently
• Ability to use Excel and Adobe
• High level attention to detail and trustworthiness

Monday-Friday 8am-5pm