Onsite Night Guest Attendant

Join to apply for the Onsite Night Guest Attendant role at Hotel Management and Consulting, Inc.

Exciting Opportunity:
Onsite Night Guest Attendant at Woodspring Suites in West Monroe, Louisiana!

Hotel Management & Consulting is seeking a positive, professional, and problem‑solving Onsite Night Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests. This position will live onsite and will typically work evening shifts and be on call overnight to oversee the property after hours, performing a wide variety of tasks.

We believe in a performance‑based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit and operate with a small, efficient team of hospitality professionals.

• Hourly Rate: $13.25 - $15.25 (dependent on experience)
• Daily Pay Access:
  Flexible pay options to access your earnings when you need them
• Medical, dental, and vision benefits for full‑time employees
• Employee Assistance Program:
  Support for personal or work‑related concerns
• Career Growth:
  Advancement opportunities within the company
• Living Onsite:
  Free room offered to coordinate overnight on‑call needs

• Property Inspections:
  Regular physical inspections of the property at night to ensure safety and security
• Guest Services:
  Assist with checking in and checking out guests during after‑hours, providing excellent customer service and addressing guest needs or concerns
• Laundry Duties:
  Complete all laundry responsibilities, washing, drying, folding, and organizing linens and towels, maintaining a clean and organized laundry area
• Cleaning & Maintenance:
  Perform cleaning tasks such as vacuuming, dusting, sanitizing public areas, stocking supplies, and performing room preps for any rooms that housekeeping was unable to clear during day shift
• Emergency Procedures:
  Follow property emergency procedures and ensure security needs of the property and guests are met
• On Call Needs:
  Regularly be on call overnight for after‑hours guest needs
• Other Duties as Assigned

• Minimum of one year in customer service; hotel operations experience preferred
• Proficient computer skills
• Excellent communication skills
• Strong organizational, time management, and problem‑solving skills
• Proactive in solving problems

• Tend to kneeling, squatting, standing, sitting, bending, and twisting for long periods of time
• Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs

Equal Employment Opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, veteran status, or other non‑merit factors. We are a drug‑free workplace and comply with all applicable laws.