Treatment Plan Coordinator​/Dental Office Manager; Bilingual

About the Role

We are seeking a detail-oriented and patient-focused Treatment Plan Coordinator / Dental Office Manager to join our growing dental practice. This role is responsible for managing front-office operations, coordinating patient treatment plans, and ensuring a smooth patient experience from check-in to treatment completion.

• Greet and assist patients with professionalism and empathy.
• Review dentist-recommended treatment plans with patients, ensuring they understand procedures, costs, and insurance coverage.
• Verify insurance eligibility, obtain pre-authorizations, and explain financial arrangements.
• Schedule patient appointments efficiently to optimize provider productivity.
• Handle billing, collections, and payment arrangements.
• Oversee daily office operations, including staff scheduling and workflow.
• Maintain compliance with HIPAA, OSHA, and dental office policies.
• Support patient retention by providing exceptional customer service.
• Generate reports on production, collections, and case acceptance.

• Minimum 2+ years of experience in a dental office (front desk, treatment coordinator, or office manager role).
• Strong knowledge of dental terminology, procedures, and insurance billing (PPO/Medicaid a plus).
• Excellent communication and patient education skills.
• Proficiency in dental practice management software (Dentrix, Eaglesoft, or similar).
• Ability to multitask, manage staff, and resolve patient concerns.
• Bilingual (English & Spanish) is highly preferred.

• Competitive salary (based on experience).
• Health and dental benefits.
• Paid time off and holidays.
• Opportunities for professional growth within the practice.