Medical Assistant​/Patient Service Representative - Endocrinology

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** About Our Company
** We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through Village

MD and our operating companies , , , , and .When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
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* Please Note:

** We will only contact candidates regarding your applications from one of the following domains: , , , , , , or  
** Job Description**##

Essential Job Functions:

* Assists Physician, APN/PA with patient care, patient flow, procedures, and clerical duties.
* Responsible for greeting patients/family, scheduling patient appointments and tests in an efficient and timely manner.
* Collects payments from patients, provide account balance, and issues receipts. Posts payments to the correct accounts. Opens and closes batches daily as required; prepares bank deposit bags.
* Answer the telephone promptly and deal with the caller's needs expeditiously. Takes an accurate message when needed and delivers it to the appropriate individual. Demonstrates appropriate etiquette.
* Provides referrals and/or consult orders appropriately and in a timely manner.
* Schedules and enters diagnostic tests and procedures into the order management system, following all appropriate workflows.
* Obtains, verifies, and updates patient information including demographics, insurance, HIPAA forms, and financial waivers.
* Prepares the examination room. Escorts patient into the room. Cleans examination room when the exam is complete.
* Ensures proper preparation for patient visits. Prepares pertinent information needed for patient visits.
* Schedules appointments accurately and appropriately according to departmental guidelines
* Collects lab specimens according to departmental guidelines. Accurately labels specimens.
* Accurately completes any/all necessary forms for the patients.
* Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required. Documents appropriately in EHR.
* Works cooperatively with PCR and clinical staff to ensure timely pre-authorizations.
* Appropriately reviews and reconciles medication list.
* Accurately documents allergies in EHR.
* Reconciles encounters daily and accurately, according to policy guidelines.
* Employs appropriate and timely use of Tasking.
* Confirms future appointments as needed. Reconciles Televox cancellation list.
* Communicates to the Office Supervisor / Manager appropriately and promptly.
* Maintains an organized sample closet and discards outdated medication.
* Employs appropriate and timely use of Tasking.
* Appropriately enters and links orders.
* Consistently and accurately stocks examination rooms with all necessary supplies. Monitors supply inventory, completes and directs requisitions for supplies, forms, equipment, or services.## General

Job Functions:

* Verbalizes and demonstrates an understanding of medical emergency procedures.
* Complies with all SMG regulatory policies, procedures, and standards.

Understands and performs within the scope of practice.
* Other duties as required i.e. EKG, Phlebotomy.## Physical

Job Requirements:

* Pushing and pulling, taking frequency and weight into consideration.
* Physical strength to lift heavy objects, carts, or items, taking frequency and weight into consideration.
* Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.
* Physical agility, which includes the ability to maneuver the body while in place.
* Dexterity of hands and fingers. Balance is maintained during climbing, bending, and/or reaching.
* Endurance (e.g. continuous typing, prolonged standing/bending, walking).## Environmental Risks:
* Chemicals, Chemotherapy, and Fumes
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