Office Operations Assistant

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M.D. Home Health is seeking a dependable, detail‑oriented Office Operations Assistant to support front‑office workflow and essential administrative tasks. This role ensures smooth daily operations by handling phone communication, document processing, and basic clerical duties. The ideal candidate is professional, organized, and comfortable working in a healthcare environment.

• Answer incoming phone calls and route messages promptly and professionally.
• Greet visitors, vendors, and delivery personnel.
• Accept, log, and distribute mail, packages, and medical deliveries.
• Open nursing, therapy, and aide visit notes in the EMR.
• Fax Plans of Care, physician orders, and other clinical documents.
• Track fax confirmations and follow up as needed.
• Upload referrals, authorizations, POCs, orders, and related documents into patient charts.
• Track and maintain inventory of wound care items, PPE, and other medical supplies.
• Restock supply shelves and update inventory logs regularly.
• Prepare and dispense supplies to field nurses according to their requests or patient needs.
• Report low stock or supply shortages to the Office Manager.
• Scanning, copying, printing, and maintaining organized files.
• Keep the office workspace neat and orderly.
• Support office workflow with other administrative tasks as assigned.

• High school diploma or equivalent.
• Previous administrative or office experience preferred.
• Healthcare or home‑health experience is a plus.
• Strong phone etiquette and communication skills.
• Comfortable with basic computer tasks (email, scanning, uploads).
• Able to follow procedures accurately and maintain confidentiality.
• Reliable, punctual, and able to manage multiple priorities.

• Professional communication.
• Attention to detail.
• Time management.
• Organization & multi‑tasking.
• Willingness to learn EMR and inventory systems.

• Competitive hourly rate based on experience.
• Part‑time schedule with potential for additional hours as agency needs grow.

M.D. Home Health is a Medicare/Medicaid certified home health agency in West Palm Beach committed to quality, compassion, and excellence in patient care. Our team values professionalism, teamwork, and integrity as we serve our community.