Branch Administrator

A heavy equipment dealership is seeking an organized and efficient Branch Administrator. In this role, the branch administrator will handle a full range of administrative duties in order to support the dealership.

Essential Functions and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. (Other duties may be assigned)

• Provides administrative support to all branch departments including parts, sales, and service.
• Main focus on assisting in support for territory managers and ISRs with all types of customer or equipment issues.
• Handles incoming and outgoing phone calls and email correspondence through the branch.
• Interact with company personnel to assist in locating equipment and determining availability within the West Palm Beach branch and other branches.
• Assists walk-in customers by learning basic qualifying questions for rentals/demos/sales to generate business.
• Work with HQ to open customers in-house and Power Plan accounts.
• Complete accurate and timely records including agreements, requests, filing, and correspondence with HQ.
• Coordinate with outside vendors such as haulers, janitorial and landscaping as well as ensure services are properly completed.
• Issue purchase orders and approve invoices when necessary.
• Assists General Manager in collecting on aged accounts.
• Deposit cash daily and manage petty cash.
• Ensures the store presents a good image to customers and staff including stocking goods such as coffee pods, printer paper, ink, and other office items.

Qualification: The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Customer Service experience

Education, Skill, and/or Experience Requirements:

• Two-year college degree or heavy equipment sales experience may be substituted or combined with education.
• Organization and communication skills must be highly developed. Computer skills need to be broad based.
• Valid Drivers License and maintain a clean driving record.
• Ability to communicate effectively with teammates and customers
• Strong problem-solving skills.
• Must be able to self-manage/self-motivate.
• PC literate, proficient with MS Office, with an emphasis in Excel and Outlook required.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Quick learner with the ability to think out of the box.

Location:

West Palm Beach

Pay Range: $18-$22/hr

Hours:

Monday through Friday 8 AM - 5 PM