Billing Coordinator

As a member of the Finance Department, the Billing Coordinator supports the billing function for assigned practice area and/or office(s).

• Assist with distribution of monthly Proformas; working closely with attorneys in the review and editing of Proformas (hard-copy and paperless), initiate transfers, write-down requests, and markups prior to submitting to assigned Billing Specialist.
• Review finalized invoices to ensure accuracy before sending.
• Review and provide supporting documentation as required, including requested expense documentation.
• Send all invoices to appropriate recipients along with any required reports or spreadsheets via email or mail.
• Research and respond to internal and external billing inquiries in a timely manner.
• Identify billing inaccuracies and work with appropriate personnel to resolve any issues.
• Assist Collection team members, billing attorneys, and clients with resolution of unpaid invoices, including those with discrepancies.
• Provide customer service as client/attorney liaison. Proactively work with all Finance teams to accomplish tasks as required.
• Review documents and records to compile information for compliance with client guidelines, fee arrangements per engagement letters or other agreement terms.
• Assist with requesting refund checks to clients as needed.
• Maintain and adhere to client and attorney billing notes in portal.
• Review billing rates to ensure compliance with client agreements and annual rate increases.
• Review aged/unbilled work in process and provide status updates to Billing Supervisor.
• Verify accuracy of billing records, notices and statements for disbursement.
• Ensure that all tasks are completed in accordance with Firm and client billing guidelines and policies.
• Adhere to all firm policies, procedures, standards and guidelines while maintaining confidentiality.

• Work proactively assisting the billing specialists, attorneys, and other Finance teams to accomplish tasks.

• Other related duties, as assigned.

• High School Diploma or equivalent required;
  Associate's Degree in accounting, finance, information technology or other qualitative field of study preferred.

• Minimum of two years' related experience at a law firm or legal department preferred.

• Ability to manage multiple priorities simultaneously in a deadline-driven, detail-oriented work environment, utilizing excellent judgment and decision-making skills.
• Technical skills including proficiency in Microsoft Office Suite, Adobe and time and billing software.
• Ability to work in a fast-paced, high- pressure environment. Demonstrates initiative and ability to work independently.
• Ability to streamline and summarize data, find solutions to various administrative problems and prioritize work.
• Strong verbal and written communication skills. High level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.
• Strong organizational skills to manage workload.
• Ability to maintain highest level of confidentiality and provide outstanding customer service to internal and external clients/contacts.
• Working knowledge of various office equipment, including, but not limited to, computers, telephones, printers and copiers.

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Sedentary work:
Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of…