Fresh Merchandise Operations Specialist

Job Title

Fresh Merchandise Operations Specialist

Acosta

West Palm Beach, Florida 33409

$28.85 per hour

• Medical, dental and vision insurance
• Company-paid life insurance, short-term and long-term disability
• 401k program
• Generous Paid Time Off (PTO) program

• Implement comprehensive training programs for retail club teams, focusing on fresh food operations, food safety, quality assurance, and merchandising excellence.
• Evaluate and monitor the performance of club teams in executing fresh food operations, offering constructive coaching and feedback after each visit to drive continuous improvement.
• Harness digital tools and platforms to optimize operational efficiency and effectiveness; proficiency in Microsoft Office, Microsoft Teams, and data analysis tools is paramount.
• Stay ahead of industry trends and innovations within the fresh categories, continually honing skills to remain competitive.
• Ensure strict adherence to company standards and regulatory requirements governing food safety certification and sanitation practices across all fresh food operations.
• Utilize influencing skills to foster alignment with new standards and policies, cultivating agility and adaptability among club teams.
• Identify opportunities for enhancing fresh food operations processes, collaborating closely with club teams and management to implement strategic changes.
• Maintain open lines of communication with club managers and stakeholders, providing regular updates on training initiatives, performance metrics, and operational matters.
• Maintain meticulous records of all training activities, including attendance records, performance evaluations, and feedback.
• Travel to various retail locations within the market to deliver training sessions and provide on-site support to club teams.
• Work synergistically with fellow trainers and club personnel to uphold consistency in training methodologies and operational standards across markets.
• Champion delivery of fresh food operations that meet or exceed member expectations for quality, freshness, and overall satisfaction.
• Lead by example, embodying a steadfast commitment to excellence and nurturing a positive and inclusive team culture among club teams.

• 3 to 5 years of hands‑on experience in retail fresh food areas (e.g., Meat & Seafood, Produce, Bakery, Prepared Foods), restaurant, bakery, meat processing, quality assurance, or related fields.
• Demonstrated supervisory/management experience with 3 to 5 years of leadership and a proven ability to drive results.
• Excellent communication skills, with the ability to influence and support senior leaders in implementing best practices.
• Track record of excellence in a fresh food retail setting, with a keen understanding of departmental financial objectives.
• Adaptability and resilience in the face of workplace change, with a proactive mindset toward innovation and continuous improvement.
• Strong presentation skills and proficiency in Microsoft Office products (Word, Excel, PowerPoint).
• Comfortable navigating digital platforms such as Teams and Zoom.
• Valid driver’s license and insurance for travel requirements.

Mid‑Senior level

Full‑time

Marketing and Sales

Retail

Acosta is an Equal Opportunity Employer. We consider qualified applicants regardless of disability, veteran status, arrest and conviction records or criminal histories (under applicable requirements such as the San Francisco FCO and Los Angeles FCHIO). We also participate in E‑Verify.

Acosta Group in good faith believes that the posted compensation range reflects the accurate range for this role at the time of posting. Compensation may be adjusted based on qualifications and location.