Lifestyle Director

Overview

Related Ross is transforming urban life in West Palm Beach and Palm Beach County, creating opportunity for all who live and work here. For over two decades, the company has worked to develop dynamic neighborhoods that are innovative, vibrant and inclusive. With completed, in development and planned properties in West Palm Beach and new development activity emerging in Palm Beach County, Related Ross is making long-term investments to transform and support local communities and build growth in the region.

Related Ross is a West Palm Beach-based organization that recently emerged as an independent entity from within Related Companies. Formed in 1972, Related Companies is the most prominent privately-owned real estate firm in the United States with major developments within a premier portfolio valued over $70 billion across Boston, Chicago, San Francisco, LA, Washington DC and London.

Related Ross believes in investing in its talent and cultivates a positive, team-oriented environment where every voice is valued. Employees are encouraged to boldly take on new challenges, transcend the status quo, and demonstrate a strong entrepreneurial spirit. In its relentless commitment to excellence, Related Ross works to foster an innovative approach in its team members so that they can positively impact the communities in which they conduct business.

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We are proud to be an equal opportunity employer and are deliberate about the team and culture we are building. We aim to ensure competitive total compensation that is commensurate with experience, workplace geography, and market standards.

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The Lifestyle Director is the central connector between hospitality, marketing and community across the best-in-class, lifestyle-driven Related Ross office and residential portfolios. Through Related Ross’s proprietary experience platform, Related Life, this role curates exceptional daily experiences for residents, tenants, and executives, weaving together hospitality, partnerships, and programming that foster meaningful engagement. By blending the tailored delivery of luxury hospitality with the insight of brand and experience strategy, the Lifestyle Director ensures that every individual — from new resident to executive — feels deeply connected to both the property and the broader community.

Key Responsibilities:

• Serve as each building’s lifestyle ambassador, embodying a refined service culture that mirrors five-star hospitality.
• Build lasting relationships with residents, tenants, and their teams to understand their unique organizational cultures and individual needs.
• Fulfill daily concierge requests and provide bespoke recommendations for dining, cultural events, local experiences, and personal or business services.
• Maintain a consistent presence throughout residential and office common areas to foster engagement and approachability.
• Ensure the Related Life platform is leveraged to connect people with amenities, services, and curated experiences.

• Work with the Program Director to design and oversee a tailored executive experience program offering exclusive access, amenities, and privileges.
• Curate partnerships with luxury brands, private clubs, wellness providers, and premium travel service providers.
• Coordinate executive events such as invitation-only dinners, private behind-the-scenes tours, leadership wellness sessions, and private cultural experiences.
• Navigate executive-use amenities (lounges, boardrooms, valet, or wellness suites) to ensure discreet, seamless service.
• Handle all executive interactions with the highest degree of confidentiality and professionalism.

• Partner with acquisition marketing, leasing, and tenant experience teams to create a cohesive onboarding experience for new residents and tenants.
• Welcome new companies and key decision-makers, providing a personalized introduction to the property’s amenities, services, and…