Hilton Garden Inn West Palm - Front Desk Agent

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well‑oiled machine.

• Customer Service Excellence:
  Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication:
  Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
• Problem‑Solving:
  Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability:
  Manage multiple tasks efficiently, including handling reservations, check‑ins, and check‑outs.
• Financial
  
  Skills:
  
  Work with and understand financial information, performing basic arithmetic functions as needed.

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

• Now offering Daily Pay! Ask your Recruiter for more details.
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

Hilton Garden Inn West Palm Beach Airport is located just three minutes from Palm Beach International Airport and the shopping, dining, and theater attractions of downtown Rosemary Square. Take our complimentary shuttle service to both of these locations. Discover everything Palm Beach has to offer including the Kravis Center for the Performing Arts, the exclusive Worth Avenue, and Palm Beach Island with its pristine beaches and world‑class restaurants.

Take in the upscale and inviting atmosphere of the Hilton Garden Inn hotel near West Palm Beach Airport. Relax by the tropical outdoor pool on the patio, or enjoy an invigorating workout in the complimentary fitness center. Stay productive with complimentary Wi‑Fi, fitness center, and a 24‑hour business center. Enjoy breakfast and dinner at the on‑site Garden Grille & Bar restaurant and full‑service bar.