Customer Service - South

Customer Service - South County

Join to apply for the Job at Clerk of the Circuit Court & Comptroller, Palm Beach County. The position is located in the Delray Beach Courthouse and is part of the Civil Department.

We offer on‑the‑job training and an attractive total compensation package. The core mission is to assist a wide range of customers who come into the courthouse seeking assistance with civil matters such as passports, marriage licenses, filing civil cases and more. The role involves accepting payments and answering inquiries via phone and email.

• Records and posts monetary transactions.
• Protects, preserves, and maintains public funds within integrity.
• Prepares the daily cash deposits for the department.
• Performs daily cash balancing and reconciliation for multiple accounts and locations; processes refund requests.
• Researches unusual items or payment and accounting policy discrepancies and provides resolution accordingly.
• Ensures accuracy and verification of funds processed.
• Audits, prepares, processes, and posts various transactions to assigned work unit; performs verification for all transactions received through unit checks and balances procedures.
• Prepares transaction logs and other routine documentation for assigned duties.
• Performs purchasing and receiving of goods and services.
• Transfers cases to other courts/venues; collects applicable fees; prepares and transmits record for transfer; issues receipts for transfer to be completed/returned by receiving court/venue.
• Intakes and processes evidence.
• Reviews and completes reports.

• High school diploma (or GED) supplemented by five (5) years of recent and relevant experience that demonstrates the ability to accurately apply acute attention to detail in maintenance of detailed data preferably in an automated systems environment.
• Or an equivalent combination of education, training and experience. Some vocational or college courses preferred.
• Once qualified deputization may be required to perform the assigned functions.

• Must be a U.S. Citizen or U.S. non‑citizen national pursuant to 22 C.F.R. 51.22(b) to perform passport services.

• Attention to Detail
• Communication skills
• Time Management
• Teamwork
• Problem Solving
• Money Handling

• Generous paid time off and 17 paid holidays.
• Superior health‑care plans with lower costs to you.
• Retirement choices through the Florida Retirement System and a deferred compensation plan.
• Award‑Winning Wellness Program that gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle.
• Tuition reimbursement.
• Qualifying employer for Public Service Loan Forgiveness.

• Work with a purpose.
• Give back to the community.
• Be part of a family.
• Build your skills.
• Pursue career advancement opportunities.
• Reach your professional and personal goals.

Note:

Vacancy postings may be cancelled at any time based on business needs. Applicants who have applied will be notified of cancellations. Applicants with a disability who require accommodation within the application/interview process should direct a request in advance to human resources at  or 561‑355‑4172.

The Clerk of the Circuit Court & Comptroller is an Equal Opportunity Employer and a Drug‑Free Workplace. Depending on the position, candidates are subject to drug screening, a physical and a background check as a condition of employment. Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and that certain service members may be eligible to receive waivers for post‑secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled.

Pursuant to Florida Statute 295, Section 09(b) and (c), Veterans’ Preference promotion preference shall apply to a person who was a veteran when employed by the state or its political subdivision and who was recalled to extended active duty and shall apply only to a veteran’s first promotion after…