Flight Attendant; NJUS
Listed on 2026-01-07
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Customer Service/HelpDesk
Airport Staff & Aviation Operations, Event Manager / Planner, Customer Service Rep, Travel Industry
Join the Net Jets Team
Net Jets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why Net Jets is the ultimate career destination, offering exceptional benefits and growth opportunities.
Purpose of PositionAs an ambassador of the Net Jets brand, the Flight Attendant is entrusted with delivering an elite and personalized air travel experience while maintaining an uncompromising commitment to safety and security. Representing the pinnacle of private aviation, the Flight Attendant is the face of Net Jets, combining safety leadership, refined inflight service, and bespoke hospitality.
Tasks And Responsibilities- Responsible for the safety and security of all Owners and passengers within the aircraft cabin, ensuring strict adherence to the Flight Attendant Manual (FAM), Service Procedures Checklist, Standard Operating Procedures, and all the associated policies.
- Conducts thorough interior preflight inspections; welcomes Owners and guests with warmth and professionalism; provides personalized briefings and serves as the subject matter expert on all aircraft safety, comfort, and entertainment systems.
- Must be able to source high-quality catering from external providers when necessary, ensuring all items meet luxury standards and align with Owner preferences.
- Must deliver elevated inflight service, including premium beverage and food presentation, turndown service, and execution of bespoke Owner profiles and detailed service notes.
- Must ensure all cabin baggage is correctly and safely stowed in accordance with regulatory and company policies.
- Must be capable of conducting flights for Owners traveling with pets or who permit smoking onboard, while maintaining discretion and service excellence.
- Must operate effectively within a collaborative team/crew environment, ensuring consistent compliance with all safety and operational protocols. This includes close collaboration with teams such as Owner Services, Net Jets Service Representatives, and other internal teams to ensure a seamless experience.
- Acts as a trusted liaison for Owners/passengers and Net Jets from arrival at the Fixed Base Operator (FBO) through safe arrival at their destination, ensuring a seamless and luxurious experience throughout.
- Proactively communicates any cabin‑related maintenance concerns or irregularities to the Pilot in Command to ensure prompt resolution.
- Completes all administrative duties, including inventory documentation, service passdowns, and required crew reports with accuracy and attention to detail.
- Ensures the aircraft cabin is consistently maintained in a clean and organized state, adhering to company standards.
- Leverages innovative thinking to address complex issues, making prompt decisions in dynamic environments to drive successful outcomes.
- Other responsibilities as assigned, dependent on specific trip or operational requirements.
It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.
EducationHigh School
Years Of Experience2-4 years of experience
Core Competencies- Adaptability
- Collaboration
- Curiosity
- Service-Oriented
- Strives For Positive Results
- Must be a minimum of twenty‑one (21) years of age.
- Bachelor’s degree preferred with a concentration in hospitality, customer service, business, or culinary arts.
- Outstanding communication skills, with the ability to engage with clarity, professionalism, and poise.
- Proficient in personal computing, including but not limited to Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
- Body size cannot exceed specific aircraft dimensions (example: jump seat, harness without modification, cabin aisle and emergency exit).
- Must be available to work a flexible schedule, including days, nights, weekends, and holidays.
- Must demonstrate exceptional adaptability and the ability to perform in dynamic and fast‑changing…
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