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Senior Customer Success Executive: AI‑Driven Governance

Job in West Palm Beach, Palm Beach County, Florida, 33412, USA
Listing for: ServiceNow
Full Time position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading technology company in West Palm Beach is seeking a Customer Success Executive to enhance customer satisfaction and retention. This role entails collaborating with sales teams, identifying risks that could lead to customer churn, and guiding clients in project governance. Ideal candidates should possess over ten years of experience in client-facing roles and have a strong background in AI integration and project management.

Demonstrated success in delivering consulting services is crucial for this position.
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Position Requirements
10+ Years work experience
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