Care Navigator

## Care Navigator Apply:
West Palm Beach, FL:
Full time:
Posted Today:
JR100222
** Trustbridge Hospice, a member of Empath Health,
** is seeking a compassionate and customer-focused
** Care Navigator
** to join our team in
** West Palm Beach**. This position is
** onsite
* * in a
** call center environment.
** This
** full-time
** position works
** Thursday through Sunday, 8:00 p.m. – 7:30 a.m.**, supporting the admissions process and ensuring a seamless, empathetic experience for patients and families during one of life’s most meaningful transitions.  Since 1978, Trustbridge Hospice has cared for more than 200,000 South Florida families. As a community-based nonprofit, we provide 24/7 hospice and palliative care, along with caregiver support and bereavement services for families facing serious illness.

** What You’ll Do
*** Facilitate the conversion of referrals to admissions through completion of the intake process.
* Provide exceptional customer service to patients, families, and referral sources with empathy and professionalism.
* Communicate effectively with interdisciplinary team members to ensure timely and accurate admissions.
* Maintain accurate records and documentation in accordance with organizational policies.
* Support a compassionate, patient-centered environment that reflects the mission and values of Trustbridge Hospice.  
** Why Join Empath Health?**
* ** Fair, Competitive Pay:
** Your work has value, and we reward it.
* ** Comprehensive Benefits:
** Medical, dental, vision, life, and retirement with company match.
* ** Industry-Leading PTO:
** 5+ weeks to rest, recharge, and live your Full Life
* ** Growth That Lasts:
** Advance through education, training, and tuition reimbursement.
* ** A Mission That Matters:
** Join a team built on kindness, compassion, and Full Life Care for All.  
** What You’ll Need**
* ** Associate degree preferred.**
* ** Three (3) years of experience
** in healthcare administration or customer service.
* Knowledge of
** hospice or home health programs
** preferred, with willingness to develop clinical understanding.
* Ability to handle a
** high call volume.
*** Strong
** communication, organization, and computer skills.*
*