Customer Service Manager: Team Leader & Ops
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Customer Service/HelpDesk
Client Relationship Management -
Management
Client Relationship Management
Job Description & How to Apply Below
East Coast Mechanical in West Palm Beach, FL, is seeking a hands-on Customer Service Manager to lead our home warranty customer service team. You will oversee daily operations, coach agents, handle escalations, and drive service quality.
The ideal candidate has 3+ years in supervisory roles, proven leadership, strong communication, and experience with CRM tools and Service Titan. This in-person role offers growth, metrics-driven leadership, and a supportive team culture.
Our team is growing, and we are hiring a Customer Service Manager:
Team Leader & Ops in West Palm Beach, FL, United States.
This role, Customer Service Manager:
Team Leader & Ops at Cascade Residential Servi, could be your next opportunity.
Are you ready to take on the Customer Service Manager:
Team Leader & Ops role at Cascade Residential Servi?
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