Patient Account Associate

Overview

At Future Care, the Patient Account Associate ensures all necessary requirements are met so that the facility is paid for services rendered. This role reports to the Patient Account Coordinator and handles day‑to‑day processing and coordination of billing and receivable information between the facility and the Corporate Office.

• Competitive pay: $50,000 – $55,000 per year
• Comprehensive benefits package: health, dental, vision, 401(k) matching, tuition reimbursement, employee assistance program, referral bonus program
• Flex/Advance pay options
• Career growth ladder and performance bonuses (if applicable)

• Perform verification of medical insurance
• Input, review, and maintain admissions data
• Conduct daily census reporting
• Review accounts receivable and communicate outstanding balances with residents, RP/POA as required
• Prepare and issue collection letters, including follow‑up calls as needed
• Maintain resident funds accounts in accordance with State COMAR regulations
• Maintain resident confidence by keeping resident information confidential

• High school diploma or equivalent required; college courses in accounting strongly preferred
• Proficient with Microsoft Office (Word, Excel)
• Experience in medical collections highly preferred
• Effective written and verbal communication skills
• Strong organizational and time‑management skills
• Previous experience in a skilled nursing facility environment is a plus

Future Care has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, pregnancy, age, religion, national origin, citizenship, marital status, sexual orientation, gender identity, gender expression, physical or mental disability, military or veteran status, or any other characteristic protected by law.

We actively promote equality of opportunity for all and welcome all applications.