Hampton Inn West Palm Airport - Front Desk Agent

Join to apply for the Hampton Inn West Palm Beach Central Airport - Front Desk Agent role at Aimbridge Hospitality
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The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well‑oiled machine.

• Customer Service Excellence:
  Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication:
  Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
• Problem‑Solving:
  Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability:
  Manage multiple tasks efficiently, including handling reservations, check‑ins, and check‑outs.
• Financial
  
  Skills:
  
  Work with and understand financial information, performing basic arithmetic functions as needed.

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

• Now offering Daily Pay! Ask your Recruiter for more details.
• Medical, Dental, and Vision Coverage.
• Short‑Term and Long‑Term Disability Income.
• Term Life and AD&D Insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401k Retirement Plan.

Only a mile from Palm Beach International Airport (PBI), and convenient for City Place, downtown Palm Beach, Kravis Center, and the Palm Beach Convention Center, the newly renovated Hampton Inn West Palm Beach Central Airport hotel is ideal for anyone’s next trip to Palm Beach. Visitors can explore the 47 miles of beach along the nearby exclusive Palm Beach area, or admire in the opulent mansions and landmark restaurants, all within minutes of this West Palm Beach airport hotel.

Browse the many theaters, galleries, and lofty artistic venues that define the personality of West Palm Beach. We’re near downtown Clematis Street District with trendy restaurants, shops and street festivals. Hampton Inn West Palm Beach Central Airport also provides easy access to the Norton Museum of Art and the Polo Fields of Wellington.

• Entry level

• Full‑time

• Management and Manufacturing

• Hospitality

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