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Global Technical Support Manager: Lead Escalations & Ops

Job in West Palm Beach, Palm Beach County, Florida, 33412, USA
Listing for: Peskind Executive Search
Full Time position
Listed on 2025-12-27
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading executive search firm seeks a Technical Customer Support Manager to lead global support operations. This role requires 5+ years of technical support leadership, strong troubleshooting skills, and excellent communication. Responsibilities include managing complex escalations, developing long-term resolutions, and driving cross-team collaboration to ensure exceptional customer experiences. The position is located in West Palm Beach, Florida.
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