Deployment Technician

This range is provided by Steven Douglas. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$20.00/hr - $25.00/hr

Direct message the job poster from Steven Douglas

ON - SITE 5X a week in West Palm Beach, FL

• Perform job duties in accordance with established agency and department processes and procedures.
• Install, support and troubleshoot desktop and mobile computers, printers, scanners and other associated peripherals.
• Image computers using specified tools and add additional software as appropriate.
• Provide troubleshooting and support of commercial off-the-shelf and custom-developed software applications.
• Updates and maintains records of work, documenting troubleshooting process, operations, modifications, system activities, request fulfillment and issue resolutions.
• Distribute equipment to IT personnel and those outside IT as appropriate; document distributions in inventory systems.
• Migrate data from old equipment to new equipment.
• Accept equipment from IT personnel, prepare for redeployment or process for disposal (survey) including documentation and inventory adjustments.
• Process and correct discrepancies in documentation, mismatches and errors for equipment inventory.
• Asset fellow team members with technical work.
• Perform moves of user-based and inventories equipment individually or in batches as needed.
• Communicate and coordinate with technical leads, other employees, vendors, project team members and other sections of the agency to complete tasks and projects assigned.
• Prepare and complete various forms, logs, lists, requests, charts, diagrams, reference materials, inventory systems; reviews, processes, forwards, distributes or retains as appropriate.
• Escalate issues to proper support tiers thru IT Support Lead(s).
• Performs other duties as assigned by management.

• High school diploma or GED plus one of the following:
  College level coursework or vocational/technical training in computer science, programming, repair or operations.
• One or more years’ previous experience and/or training involving personal computer repair and programming.

PREFERENCES: Associates Degree in related field;
Comp Tia A+ Certification or at least one Microsoft Technical Certification

Entry level

Contract

Information Technology

Staffing and Recruiting

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