Erp Administrator

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Full Time W PALM BEACH, FL, US

Reports to:

Sr. IT Director

Location:

West Palm Beach, FL

Century Arms is seeking an ERP Administrator with hands-on experience supporting a manufacturing distribution ERP platform. This role owns the day-to-day administration, configuration, and cross-departmental support of Century’s ERP environment, and serves as the primary liaison between internal departments and our ERP vendor(s).

This is fundamentally a liaison and business-enablement role rather than a analytical or development position. Our ERP vendors provide deep platform engineering, core code-level customization, and infrastructure support; the ERP Administrator translates business needs into system requirements, manages configuration within the platform's standard tools, coordinates vendor-delivered projects and support tickets, and ensures departments across the company can use the ERP effectively day to day.

Candidates should be comfortable working within vendor-supported boundaries — knowing what to configure directly versus when to engage the vendor — rather than building custom code from scratch.

Century is advancing a multi-year ERP modernization roadmap. The current core platform is Epicor CMS, and the ideal candidate brings manufacturing ERP experience (Epicor, Net Suite, or similar) that will support both the existing system and Century's ongoing platform evolution.

• Administer day-to-day ERP operations , including user accounts, roles, permissions, security, saved searches, dashboards, and custom records.
• Serve as the primary liaison between Century Arms and the ERP vendor(s) (e.g., Epicor, Net Suite or similar) for support tickets, upgrades, patches, and system enhancements — providing business and process context so the vendor can execute technical work efficiently.
• Maintain development, test, and production environments in coordination with vendor support.
• Direct and maintain configurations and workflow automation using the platform's native administration tools, escalating deeper customization needs to the vendor as appropriate.
• Reduce dependency on external consultants for routine troubleshooting by building internal team capability and documentation.

• Optimize ERP workflows within a manufacturing and distribution environment, including:
  • High-volume SKU management and part supersession
  • Bill of Materials (BOM), MRP, and production management
  • Vendor lead times and backorder management
  • Multi-warehouse inventory management and manufacturer programs
  • Purchasing, quality, and shipping/receiving processes
• Ensure ERP workflows support fast order turnaround, accurate inventory availability, and efficient logistics operations.

• Partner with Sales, Purchasing, Warehouse, Finance, Customer Service, and Marketing to map business processes and gather requirements.
• Identify process gaps and operational inefficiencies, and translate business needs into system configuration or vendor-supported technical changes.
• Own and maintain process documentation and SOPs.

• Coordinate with the ERP vendor and third parties on integration such as EDI systems, Warehouse Management Systems (WMS), CRM platforms, shipping systems, and analytics tools — defining requirements and business logic while the vendor manages the technical build.

• Maintain dashboards, operational reports, and KPIs; new analytics module and native ERP reporting tools to deliver insights aligned to department needs.
• Sup…