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Global Technical Support Manager: Lead Escalations & Ops

Job in West Palm Beach, Palm Beach County, Florida, 33412, USA
Listing for: Peskind Executive Search
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading executive search firm seeks a Technical Customer Support Manager to lead global support operations. This role requires 5+ years of technical support leadership, strong troubleshooting skills, and excellent communication. Responsibilities include managing complex escalations, developing long-term resolutions, and driving cross-team collaboration to ensure exceptional customer experiences. The position is located in West Palm Beach, Florida.
We would love to welcome a new Global Technical Support Manager:
Lead Escalations & Ops to our team in West Palm Beach, FL, United States. Please review the full job details above before applying. If your experience matches this role, we encourage you to apply. All applications are reviewed carefully by our team. The position is based in West Palm Beach, FL, United States. This opportunity is part of our work in IT & Technology.
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