Consulting EHR Support Analyst Pharmacy

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Consulting EHR Support Analyst Pharmacy with HCA Florida JFK North Hospital you can be a part of an organization that is devoted to giving back!

The Consulting EHR Support Analyst Pharmacy serves as the primary clinical ITG resource for the development, implementation, and support advanced clinical applications or complex MEDITECH tools across the division.

• Implementation and support of division wide standardization, utilization, integration, and optimization activities related to advanced clinical applications and tools in their specialty area(s)
• Development, execution, and support of division-wide tools and resources focused on clinical initiatives
• Facilitation and project leadership of division-wide implementations of division or enterprise applications, and
  4) resolution of complex issues and requests escalated from the division Service Desk or other division or facility service resources.

The Consulting EHR Support Analyst Pharmacy coordinates division-wide parameter management, develops education/training materials for new applications, manages validation of system upgrades' impact on advanced applications, and implements software releases and best practices related to their specialty area(s). This individual participates in the company-wide community in their specialty area(s), supports community growth within the division by establishing and growing strong relationships with all EHR Support roles and core team members, and works with the Division EHR Support Specialist Team to ensure advanced clinical applications are well supported throughout the division.

• Works with the Division EHR Support Specialist Team to identify and promote division goals.
• Coordinates the implementation of division-wide standardization, utilization, integration, and optimization activities in the specialty area(s).
• Develops, executes, and supports division-wide tools and resources focused on clinical initiatives.
• Provides user support and system maintenance for advanced clinical applications for all division hospitals.
• Conducts problem analyses and timely and accurate resolution for complex issues and requests escalated from the division Service Desk or other division or facility service resources regarding advanced clinical applications within their specialty area(s).
• Works with enterprise subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical application incidents and requests.
• Participates in root cause analysis as trends in issues in specialty area(s) are identified.
• Works with facility EHR Support Analysts, Senior EHR Support Analysts and Division EHR Specialist Team to provide support for module updates and advanced clinical applications within their specialty area(s).
• Coordinates division-wide testing for advanced clinical applications within their specialty area(s); assists in interpretation of test plans and troubleshooting.
• Works with Education Specialist to design and develop base education/training materials in clinical application specialty area(s) to support staff training and continued education.
• Provides training to division EHR Support specialists and facility EHR Support Analysts, Senior EHR Support Analysts and super users (train the trainer) on advanced clinical applications.
• Works with the Division EHR Support Team to define clinical application reporting standards and works with facilities to implement the standards.
• Performs clinical applications report writing as needed and coordinates priorities for reporting requests with the Division Reporting Analyst…