Child Support Case Processing Analyst
Listed on 2026-10-20
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IT/Tech
Data Entry, Data Analyst
Child Support Case Processing Analyst
The Florida Department of Revenue's Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team.
This position performs customer support for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you. Your duties would include:
- Initiating and responding to requests
- Coordinating with internal and external partners
- Researching and resolving case issues
- Gathering information and analyzing case data to determine next steps
- Assisting customers
- Interacting with legal services providers, other states, employers, and other business partners
- Making decisions based on case information and provided documentation
This is an Internal Transfer Program (ITP) Opportunity. This position is on the Admin team in the West Palm Beach Service Center. This is a full-time position, standard workday of 8am – 5pm, Monday through Friday. This role is eligible for part-time telework after you complete required training and reach an acceptable level of proficiency.
Salary: $38,760.36 - $45,004.08 / annually
Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.
Contact Information:
Alyssa Moraldo-Johnson, , Alyssa.
Moral
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