Sr Operations Manager - Airline Industry

Senior Operations Manager - Airport Operations - Aircraft Detailing

Must have after hours availability

$80,000 - $90,000 per year

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast‑paced,
team‑oriented environment, we want to speak to you!

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance
• Paid time off
• Growth potential
• Eligible for annual discretionary bonus

• We are committed to being a leading provider of commercial services within the aviation industry
• Our teams focus on maintaining a positive working environment and treating all team members with respect
• With more than 200 locations across the world, we offer opportunities for career progression
• Enjoy a competitive pay scale

• We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!

The Senior Operations Manager is a key leadership role responsible for overseeing the day-to-day operations of all airport service departments, ensuring efficient, safe, and high-quality service delivery. This position leads cross-functional teams—including ground handling, customer service, security, and facilities—while driving operational excellence through strategic planning, performance monitoring, and continuous improvement initiatives.

• Lead the management of daily activities across all operational departments, ensuring smooth and efficient airport operations
• Formulate and establish operational policies and procedures, and oversee their implementation to enhance overall efficiency and service quality
• Facilitate effective communication and coordination between various departments such as ground handling, customer service, and security to ensure integrated service delivery
• Regularly assess operational processes and outcomes, employing strategies to drive continuous improvement and address inefficiencies
• Manage the operational budget, including the development of financial plans, allocation of resources, and cost optimization strategies
• Ensure strict adherence to aviation industry regulations, safety standards, and environmental guidelines, staying updated with any changes in legal requirements
• Provide leadership, guidance, and mentorship to the operations team, fostering a collaborative and high-performing work environment
• Act as the primary point of contact with airport authorities, airlines, and other stakeholders, maintaining strong professional relationships
• Develop and oversee emergency response plans and procedures, ensuring preparedness for crisis situations and swift, effective management of any operational disruptions
• Analyze operational data and generate comprehensive reports to identify trends, measure performance against targets, and inform decision-making
• Oversee the procurement, maintenance, and efficient utilization of equipment and facilities, ensuring they meet operational needs and standards
• Implement high standards of customer service within all operational areas, ensuring passenger satisfaction and adherence to service level agreements
• Conduct and lead regular meetings with department heads and teams to review operational performance, set goals, and align on strategic initiatives
• Stay abreast of industry trends, technological advancements, and best practices, integrating innovative solutions into operational strategies
• Lead and manage significant operational projects and initiatives, from conception through to execution, to improve overall operational effectiveness and efficiency
• Perform any additional duties as assigned by management

• 18 years of age or older
• Eligible to work in the United States
• Must have a valid state‑issued driver’s license with an acceptable driving record
• Minimum of 10 years of experience in airport or aviation operations, with at least 5 years in a managerial role
• Extensive knowledge of airport operations, regulations, and safety standards
• Proven leadership and team management skills
• Communicate…