Strategic Projects Manager- Palm

Reporting directly to the Chief of Staff, you will have a dynamic role that balances operational program management with strategic project coordination. You’ll spend approximately 70% of your time planning and executing educational and cultural travel programs to Israel and destinations worldwide, and 30% of your time on strategic initiatives in collaboration with executive leadership and managers across departments.

Lead the strategy, design, and execution of 4–6 annual customized travel experiences for diverse groups, including donors of all giving levels, educators, community allies, and young professionals.

In coordination with on-the-ground tour operators and other destination partners, manage all logistics for travel programs, including accommodations, transportation, activities, and preparation of materials.

Serve as the primary liaison between participants, Federation staff, and tour operators, ensuring all stakeholders stay informed and aligned throughout the program lifecycle.

Develop and monitor program budgets, maintaining financial accuracy and compliance with internal requirements while maximizing travel program value.

Accompany key travel programs to provide on-site support and maintain partner relationships, typically not exceeding once per year and based on organizational needs and priorities.

Maintain an ongoing pipeline of high-impact travel experiences, which deepen target audiences’ connection to Federation’s mission, by soliciting cross-departmental input, analyzing alignment with organizational priorities, and presenting strategic recommendations to senior leadership.

Manage logistics for 2–3 annual donor engagement tours ("Take Action Tours") to Federation’s local partner organizations – full-day experiences that demonstrate Federation’s local community impact and strengthen supporter commitment.

Manage cross-functional projects on behalf of the Chief of Staff, working with senior leadership and department heads to drive projects from planning through implementation and evaluation.

Partner with the Director of HR and the Mandell Center for Leadership Development in developing comprehensive onboarding plans and templates across departments, including gathering input from stakeholders, researching best practices, and coordinating implementation efforts.

Identify and recommend opportunities for process improvement and increased operational efficiency and support implementation of new initiatives.

All other duties as assigned.

Demonstrated ability to lead collaboratively and influence outcomes without direct authority.

Ability to build trusted relationships and work effectively, respectfully, and collaboratively with lay leaders and with colleagues across departments and at all levels of the organization.

Exceptional organizational skills and meticulous attention to detail with proven ability to manage multiple complex multi-stakeholder projects simultaneously.

Outstanding written and verbal interpersonal and customer service skills.

High level of confidentiality, discretion, and professional integrity.

Self-starter who takes initiative.

Proficiency with MS Office Suite and Zoom.

Ability to occasionally work flexible hours, especially in consideration of time differences for communication with partners overseas.

Experience with Jewish organizations/institutions/programs, either as an employee, volunteer, or participant.

Availability to work a minimum of 3 local Federation events annually.

Must pass Level 1 background check.

Project management experience or certification.

Experience with CRM databases and/or donor management systems.

Background in budget development and financial management.

Personal or professional international travel experience.

Health, dental, and vision coverage with employer contribution.

Retirement savings plan with employer matching.

Generous paid time off and a holiday schedule that includes all major Jewish holidays.

Access to a dedicated, internal professional development department with one-on-one mentorship and regular organization-wide classes and training.

Clear pathways for growth,…