Brand and Community Ambassador

If you have an interest in being part of one of the fastest growing industries in the nation you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand‑grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand‑in‑hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

Requisition : 17672

Remote Work Available: No

Job Title: Brand and Community Ambassador

Department: Transformation

Reports to: Brand and Community Engagement Manager

Location: West Palm Beach

FLSA Status: Regular - Exempt

Role

Summary:

The Brand and Community Ambassador will work very closely with the Sales organization, Physician’s engagement, and Field Marketing to reach new customers / satisfy current customers through marketing initiatives, localized marketing and/or events, and other activities that drive traffic, increase conversion, and deliver brand excitement. We are seeking outgoing, enthusiastic team members to work within the community, dispensaries and vendors to staff various events / promotions and pop‑ups for Trulieve.

As a Brand Ambassador for Trulieve, you will be the face of our brands, engaging with dispensaries, retail customers, and patients while teaching them about our products. This will require being knowledgeable and educated with our processes, procedures, and products.

• Interact in a friendly, enthusiastic, energetic and outgoing manner within the community, dispensaries, retail customers, and patients in public settings
• Grow the customer / patient pool within our states through events and community partnerships.
• Generate brand awareness and positive product impressions to increase product awareness across our internal brand portfolio.
• Assess customers’ needs and interests to best recommend products.
• Set up, break down, product sampling and education stations during community & in‑store demonstrations.
• Timely completion of all event reports, paperwork, and ongoing training commitments.
• Partner with sales and marketing teams to execute marketing events and program calendars to increase awareness, drive engagement, generate leads, and support conversion rates.
• Perform budtender educations, gather store contact information and educate store staff.
• Represent our portfolio of brands at events and provide product knowledge to patients and consumers.

• 2+ years of working experience in field marketing and/or marketing space
• High School Diploma preferred; degree in marketing or communication a plus
• Results driven and passionate about meeting consumers’ needs.
• Previous experience in planning and executing marketing events and campaigns.
• Strong communication and interpersonal skills; comfortable speaking with groups and engaging diverse communities.
• Collaborative team player, open to feedback; highly organized, detail oriented and proactive.
• Strategic, self‑motivated, intellectually curious, innovative and resourceful.

• Must possess a valid driver’s license and maintain clean driving record.
• Must be able to pass a level 1 and level 2 background check.
• Must be at least 21 years of age.
• Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
• Must be able to relate to and work with patrons of different ages, abilities, and patrons that at times are experiencing emotional distress, or displaying a hostile attitude.

• Frequently required to move / traverse throughout facilities, including tight spaces.
• Accurately communicate and exchange sensitive information and…