Account Manager

Overview

Digital Resource is looking for an experienced Account Manager to join our talented and growing Account Management team. As an Account Manager, you will be responsible for ensuring the success of our clients' digital marketing and social media campaigns.

• Assist in the execution of day-to-day tasks needed to develop world-class digital marketing and social media campaigns for clients with budgets ranging from smaller projects to very large, complex initiatives.
• Work with multiple clients, from smaller projects to complex projects, with the goal of meeting or exceeding team and client expectations.
• Communicate project information to the appropriate departmentalized teams to ensure that the solution addresses the client's campaign requirements under the guidance of the account management team leader.
• Demonstrate creativity in meeting client campaign requirements and ensure client satisfaction and loyalty.
• Ensure that you are building strong interpersonal relationships with clients, vendors, and internal teams to foster collaboration and drive successful outcomes.

• 3+ years of experience working in a Marketing Agency.
• Excellent organizational and time management skills.
• Positive outlook and good interpersonal skills.
• Strong customer service experience.
• Understanding of digital project management methodologies, including the ability to develop detailed work plans and specifications, perform resource allocations, and assist in running team meetings.
• Ability to identify and resolve issues and manage risks.
• Working knowledge of:
• New web technologies
• Web development processes
• Delivery of solutions with digital media creative components
• Media and advertising projects
• Digital analytics implementation
• Ability to work on multiple projects and with multiple clients.
• Excellent verbal and written communication skills.

Please note that after 90 days this is a Hybrid position. You will be required to commute into our West Palm Beach, FL office.