FOH - Office Administrator

1253 Old Okeechobee Rd unit b2, West Palm Beach, FL 33401, USA

Posted Wednesday, February 14, 2024 at 5:00 AM

SA Hospitality Group is Italian at heart, the vision of Gherardo Guarducci and Dimitri Pauli who have translated old-world sensibilities to appeal to modern-day New York City clientele. Since 2003, SA Hospitality Group has expanded to a selective group of iconic New York neighborhoods with its three brands:
Sant Ambroeus, Casa Lever, Felice with 24 restaurant locations in Manhattan, Southampton, NY, East Hampton, NY, Aspen, CO, Milan, Italy, and Palm Beach, FL.

Purpose:

This person is responsible for coordinating and maintaining all office duties and support for the BOH and FOH management.

Key Responsibilities /Accountabilities:
Financials

• Responsible for bank transactions
o Daily Cash Deposit - count, compare to sales report, prepare deposit slips.
o Daily Change – Make change on 5 registers (AM and PM) count change left in change box and fill in the change request.

• Petty cash procedures
o Receipts- daily collect, record and reimburse employees for petty cash spent. Obtain approval from GM or AGM on purchases

• Replenish petty cash

• Reconcile petty cash on a weekly basis.

• Reconcile and communicate petty cash at EOM to Axel and GM.

• Keep daily separate record of register extras.
Employees

• Employee Records- have new employees fill out all forms of hire package. Scan and e-mail documents to HR. Scan employee fingerprint for clocking in/out. Communicate Traliant anti sexual harassment training and ensure employee completion.

• Time adjustments- using labor report add to the Time adjustment list and have employees sign when they forget to clock in or out and adjust in Time Pro. Scan and send to HR.

• Tip sheet – Daily basis to fill in template using labor report, compare on a weekly basis to POS systems sales report to make sure both match. Post tip sheet for employees to see daily.

• Payroll – Enter hours, tips, PTO onto the payroll template

• Request employee letters and changes from HR
Customers

• House Accounts- update information when needed and scan receipts.

• Fulfill receipt requests by searching on POS systems.

• Send and receive credit card authorization forms for large reservations or guests looking to pay part of full dinner for someone else.

• Process and ship online gift card orders

• During holidays help with taking, processing, and organizing holiday orders, especially shipping and delivery.
Ordering and Inventory

• Order – disposables, non-alcoholic beverages, condiments, silverware, china, glassware, supplies, (please check and review ordering lists)

• Receive deliveries of items ordered, make sure nothing is missing from delivery or that nothing is damaged.

• Coffee/water inventory – Continuously record water and coffee received and count stocked items (with help from baristas) and enter into appropriate spread sheets.

• Wine inventory
- Enter invoices to our system, import sales, enter items in log book and compare numbers to what is in stock using the counts done by Beverage Manager and the bartender. Print “on hand report” on weekly basis. Print stock value report on the first day of the month and e-mail to Staff Accountant
Menus/Online Platforms

• Check menu needs with host team/managers and communicate menu pars to

• Check Online platforms and online menus for accuracy in both items listed, menu descriptions, and pricing

• Communicate any changes to online menu platforms to

• Review of menus and menu platforms is recommended once a week or bi monthly. When new menus roll out check upon roll out.

• Review accuracy of QR code with new menu roll outs.
Xtra Chef

• Take pictures and upload of all invoices received

• Stamp all invoices uploaded with the “Scanned” red stamp

• Place in scanned invoices folder to be sent to office weekly with the weekly bag
Organization & Maintenance

• Phone lists:
Update phone lists (wholesale, maintenance, service providers employees.

• Gift Card Log:
Use the forms filled out at the moment of purchase to update general, online gift card logs and OT with guests’ information.

• Prepare the new financial spread sheets for reconciliations needed for the New…