Lead Baker

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

The Lead Baker oversees the production of bread products for an Eataly location, including but not limited to: breads, Roman style pizza, rolls, focaccia and seasonal items. The Bakery Manager leads and develops a team of Bakers and Sales Associates in a 24-hour-operating bakery.

Reports directly to the General Manager of Retail and reports functionally to the Eataly USA Corporate Head of Bakery.

• Prepares bread products for restaurant and retail operations in accordance with Eataly’s authentic Italian recipes and quality standards using the highest quality Italian and local flours and other ingredients
• Maintains and nurtures natural yeast, local and organic flour, and naturally leavened products
• Manages the bakery team of 15-20 employees: hires, schedules, approves vacation, submits payroll, provides feedback and motivation, trains on products, ingredients and processes, and handles terminations
• Collaborates closely with the GM of Retail to ensure all necessary parties are aware of daily bakery activities, including absences, schedule coverage and product availability
• Documents, investigates, elevates and resolves all employee and guest incidents
• Communicates with the Executive Chef, GM of Retail and Corporate Head of Bakery on new recipes
• Orders and monitors inventory of all ingredients and products for the bakery, including tracking and documenting daily transfers and waste in the appropriate system
• Reviews financial information such as sales/costs and monitors budget to ensure efficient operation and spending within the specified budget; works with GM of Retail to correct any deviations from the budget
• Maintains a clean and sanitary food production area according to Department of Health standards
• Performs other duties as required or assigned

• 5+ years of experience in bread and related production
• 2+ years of experience managing a sales and production team; preferably in a wholesale or grocery bakery department
• Excellent communication skills
• Outstanding time management stills
• Proficiency in Microsoft Office
• Degree from a post-secondary culinary arts training program highly preferred

Job Requirements

• Ability to oversee a 24-hour-operating bakery, including working weekends, nights and holidays
• Ability to lift over 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to work with a wood burning oven, electric pizza convection oven and commercial spiral mixer

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!