Keyholder, Retail

CH Carolina Herrera is House of Herrera’s luxury lifestyle brand. As one of the most prominent brands in the industry, CH Carolina Herrera’s immediate success was backed by Venezuelan designer Carolina Herrera’s career as a global icon in luxury and timeless elegance.

Featuring accessories, women’s, men’s and children’s collections, the brand rapidly established itself with more than 400 stores in Europe, the Americas, Middle East and Asia.

CH Carolina Herrera is part of STL Sociedad Textil Lonia, a global company with more than 800 stores in 43 different countries, and a team of more than 2500 employees.

Talent, innovation and constant growth can be found at the core of this dynamic and creative group. Our culture is based on teamwork and passion for our brands. We are looking for colleagues who will bring talent and commitment to the team and who want to grow in a fast-paced, international organization. Our aim is for you to become a part of our project and accomplish your goals by our side.

As a Key Holder, you will be responsible for assisting the Store Manager, in order to ensure the company's standards and procedures are effectively met. Training and mentoring the team to provide the ultimate CH Carolina Herrera sales experience for our clients.

• Responsible for creating and organizing a pleasant shopping environment for our clientele, providing excellent customer service, and driving customer loyalty
• Providing excellent customer service following the company customer experience protocol
  - Maintaining and developing the store Client book (sales aftercare)
• Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandising standards
• Achieving daily and weekly individual sales targets and KPI's as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives
• Assisting with merchandising and inventory activities
• Keeping the sales floor and store image neat, organized, clean, and stocked
• Processing transactions accurately and efficiently
• Complying with all sales related policies and procedures

• Minimum 2-year experience in fashion retail luxury stores
• Orientation to results and the client's satisfaction
• Excellent communication and negotiation skills
• Spanish is a plus

• Identification with the company
• Commuter Benefit Plan
• Employee Discount

Sociedad Textil Lonia Corp. is an Equal Opportunity Employer. All qualified applicants will be considered regardless to race, color, religion, sex, national origin, sexual orientation, disability, age, gender, marital status, citizenship status, veteran status or any other characteristic protected by applicable federal, state, or local laws.

• Vision insurance
• Medical insurance
• 401(k)

Associate

Full-time

Apparel & Fashion and Retail