Greeter​/Asset Protection

Guest Host (Full Time)

Location:

West Palm Beach

Perigold, the destination for luxury home, is opening its first physical retail stores—luxury retail destinations of 20‑30K square feet that feature the best products across our catalog, including furniture, decor, housewares, and home improvement categories. As a Guest Host, you will be the first point of contact for guests, creating a welcoming atmosphere while also serving as the frontline eyes and ears for store safety and security.

The Guest Host reports to the Assistant Store Manager, Guest Experience, and works as part of a global Asset Protection team.

• Be the official first impression of the store, warmly greeting and engaging guests at the main entrance in an authentic and highly professional manner.
• Proactively engage with customers to understand the purpose of their visit and provide tailored guidance and directions through the showroom.
• Seamlessly transition customers to the appropriate team members, including Designers, Product Specialists, and other Sales Associates, for specialized assistance.
• Maintain a welcoming presence at the host post, offering clear, friendly information and answering initial questions about the store, products, and services.
• Ensure the entrance and greeting areas are immaculate, organized, and uphold Perigold’s high standards for a luxury environment.

• Communicate regularly with the sales and design teams to manage guest flow and facilitate smooth customer handoffs.
• Assist with general showroom upkeep and organization as needed to ensure a beautiful and inspiring shopping environment.
• Act as a brand ambassador, consistently embodying our commitment to customer satisfaction and passion for luxury design.

• Maintain awareness of all activity near the entrance and throughout the front‑of‑house area.
• Proactively identify and communicate any potential safety‑related concerns on the sales floor to a member of leadership.
• Be prepared to quickly and calmly address immediate safety concerns involving guests or associates and communicate details to management.

• 1+ year of customer experience in a retail or other customer‑facing setting.
• Flexibility availability (including mornings, nights, weekends, some holidays).
• Excellent customer service skills – including written and verbal communication.
• Knowledge of Google Systems including email, Google Sheets, and other Google platforms.
• Energetic and optimistic attitude. Ready to take on new challenges.

• While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear. The employee frequently must handle, or feel and reach with hands and arms. The employee is occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl. The employee must regularly, frequently or occasionally lift and/or move up to 50 lbs.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

• Base pay starting at $20.00 per hour, which increases based on relevant experience, with substantial quarterly bonuses.
• Medical benefits, financial benefits, and a generous employee discount.

Perigold is the destination for luxury home. Established in 2017, it offers an unmatched selection of the world’s best design brands, with unique pieces for every style and space. The brand provides the highest quality pieces for home, backed by a quality guarantee and expert concierge support. They also offer free white‑glove delivery and 30‑day returns on most items. Headquartered in Boston, Massachusetts, Perigold is part of the Wayfair Inc.

(NYSE:

W) brand portfolio.

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

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