Golf Equipment Specialist, Golf Retail

2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees are highly-valued, while working hard in a positive and supportive culture. At 2nd Swing you will find:

• Vast Exposure to the Golf Industry
• A Commitment to Total Well-Being
• Opportunities to Discover Your Fit and Make an Impact
• A Collaborative and Flexible Environment

Position Summary:

The Golf Equipment Specialist helps customers find the right clubs and equipment through expert product knowledge, personalized recommendations, and exceptional service. This role is ideal for a highly knowledgeable golfer who understands club specifications, equipment technology, and the differences between leading golf brands. The specialist educates customers on the sales floor, supports in-store sales, and recognizes when to involve a member of our fitting team for additional help.

This position is a part-time in-store position located in West Palm Beach, FL. No remote work will be offered. Weekend availability required.

Responsibilities:

Engage with golfers in-store to provide expert equipment recommendations and exceptional customer service.

Help customers select golf clubs, accessories, and equipment based on their playing ability, preferences, and goals.

Answer detailed questions about club specifications, shaft options, equipment technology, product condition, pricing, and availability.

Explain differences between brands, club models, and equipment features to help customers make informed purchasing decisions.

Use strong golf knowledge to identify customer needs and recommend appropriate equipment.

Recognize when a customer would benefit from advanced fitting support and connect them with a Master Fitter.

Support sales transactions, trade-ins, special orders, and product inquiries.

Maintain an organized, well-merchandised sales floor and stay current on new equipment releases and industry trends.

Share product knowledge with teammates and contribute to store sales goals.

Required Qualifications:

3+ years of golf retail or golf equipment sales experience.

Expert knowledge of club specifications, including loft, lie, length, swing weight, shaft flex, shaft weight, torque, and shaft profiles.

In-depth understanding of clubhead designs, including drivers, fairway woods, hybrids, irons, wedges, and putters, and how design differences affect launch, spin, forgiveness, and playability.

Ability to compare golf equipment brands and models and explain differences in technology, materials, performance, and intended player profiles.

Ability to interpret basic equipment and ball-flight information to recommend appropriate products based on a golfer's skill level, swing tendencies, and performance goals.

Strong communication skills and the ability to explain technical equipment concepts in an approachable, customer-friendly way.

Ability to recognize when a customer's needs require advanced fitting expertise and involve a Master Fitter.

Physical Requirements:

Prolonged periods of sitting, standing, and bending.

Comfortable working in a retail environment.

• Flexible Scheduling
• 401(k) Company Match
• Employee Programs, Including PGA Membership Dues Support
• Paid Time Off
• Discounted Merchandise
• Health and Wellness Initiatives
• Work-Life Balance

Compensation: $22–$26 per hour, based on previous experience.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.