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Lead — Retail Customer Service

Job in West Palm Beach, Palm Beach County, Florida, 33412, USA
Listing for: PetSmart
Full Time position
Listed on 2026-11-04
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail Support, Customer Service Rep
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21000 - 30000 USD Yearly USD 21000.00 30000.00 YEAR
Job Description & How to Apply Below
Position: Experience Lead — Retail Customer Service

Pet Smart in Florida seeks a Retail Customer Service Lead (Key Holder) to supervise daily store operations, guide associates, and ensure excellent pet parent service.

You will support merchandising, safety, cash handling, and open/close procedures while fostering a friendly, team-oriented environment.

The role requires 2+ years retail experience and full-time availability, including evenings and weekends.

This role, Experience Lead — Retail Customer Service at Pet Smart, could be your next opportunity.

We are looking to fill the Experience Lead — Retail Customer Service position at Pet Smart in West Palm Beach, FL, United States.

The Experience Lead — Retail Customer Service role at Pet Smart is now open for applications in West Palm Beach, FL, United States.

Join us at Pet Smart as our next Experience Lead — Retail Customer Service in West Palm Beach, FL, United States.

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